Category Archives: Hightech News.

  • November 23, 2023
The Parts of Customer Service That Should Never Be Automated

What Is Automated Customer Service? How To Guide for Humans Therefore, ensure your knowledge base is up-to-date, accurate, and complete so your automated system always delivers valuable, relevant information and, as a result, great customer service. Also, customer service interactions don’t have to be customer-initiated with the right software. Automated customer service software collects data […]

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